Audibel Complaints and Reviews

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Main address: 6700 Washington Avenue South 55344-3476 Eden Prairie MN
800-769-2590, 952-947-4800, 952-947-4809,
  • 17 complaints
  • $17.4K claimed losses
  • $1K average
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  • Aug 10
  • Eye and Ear Care
  • Money Back Gaurantee
  • 90

I purchased $6,500.00 hearing aids with a 30 day money back gaurentee.  The company cashed the check before 30 days and low and behold the hearing aids had to be sent back due to a microphone problem right after the 30 days.   The secretary at the hatfield/Berring, NC office is rude.  There is no qualified person in the office on a regular basis that can meet my hearing aid needs.  I am throughly... Read more

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  • Aug 08
  • Eye and Ear Care
  • Denver, Colorado
  • Defective Hearing Aids
  • 68

My SO bought my aids (two) as a gift for me. Just after the 1-yr warranty (why are such expensive devices warranted for only one year?) ran out, suhprise, suhprise! The right one failed immediately. Took it back and the vendor told me "we can just dummy-up the contract to make it look as if you bought it later, so that the warranty will still be in effect....for a hunnert bucks, cash on the... Read more

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  • Jul 29
  • Eye and Ear Care
  • Audible Hearing Aids
  • 2
  • 201

I purchased a $5,000 + pair of Audibel hearing aids from an Austin, TX dealer and was pleased with the adjustments made for about 3 years,including a 2 year warranty extension. When I relocated to Staten Island, N.Y. I requested that I be given my records and the necessary access code so that I could continue to receive my service in N.Y. I was then told, for the first time, that the code could... Read more

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  • Jun 30
  • Health and Beauty
  • Zephyrhills, Florida
  • Audible Hearing Aids
  • 1
  • 77

The Zephyrhills Florida location lost my mothers $2000 hearing aid. They have had it since April 29, 2014 and it is now June 30, 2014. They said they had to send it away to get fixed and she has not seen it since. Why would it take 2 months to fix. Apparently as I have read other reviews about Audibel they are not doing such a great job. My mother is 78 yrs old and she does not have this kind of... Read more

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  • Jun 09
  • Health and Beauty
  • Live Oak, Florida
  • Audible Hearing Aids
  • 74

this hearing aid is junk i have got all together about 3 to 5 months use of it /have took it back several times from the beginning/last time worked 2 days then back in the box/i have been so upset over this /it is start 4 ric (r) 11353863 it took me a long time to save for what i thought at fist was a blessing /i only make $400.00 a month /it took a lot to get money for this /like to see you try... Read more

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  • Apr 05
  • Eye and Ear Care
  • Las Vegas, Nevada
  • Free Test
  • 94

I got a card in the mail for a free test an try for 30 days if unhappy they would refund 100% of your money...I went to tobin hearing in las vegas nv.. after 2 days they had to replace both of them... the other ones they gave me. was so load. I could not use them.. I gave them back... Was then was tould that it would cost $300 to re stock them..tobin hearing in las vegas is A rip off... most of... Read more

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  • Mar 27
  • Eye and Ear Care
  • Timber Pines, Florida
  • Satisfaction Guarantee
  • 179

After several attempts to contact the Audibel main office for help, our calls were ignored and promises of return calls never recieved. Audibel is out for the almighty dollar and patients fall under deaf ears (literally). Company tends to fluctuate cost of their product by thousands of dollars due to insurance allowable rates. When the initial fee may start at $7000.00 and the insurance company... Read more

Was this review helpful? 7 3

  • Dec 27, 2013
  • Eye and Ear Care
  • Tampa, Florida
  • Hearing Aid
  • 3
  • 194

When I purchased my hearing aid, I was told as soon as I signed that it would cost me two hundred seventy four dollars if I changed my mind. I didn't understand why the fee,when the contract could have been voided,this is not a custom in the ear hearing aid and the order had not been placed. It was so convenient to inform me of this after I signed.The disclosure is on the back of the page and it... Read more

Was this review helpful? 3 5

  • Jul 07, 2013
  • Eye and Ear Care
  • 5
  • 472

As a Board Certified Hearing Instrument Specialist with a certificate in Audioprostolgy and proprietor of a "chain", I have to say a few things. An audiology degree does not make a better fitter, in Georgia an audiologist, takes the exact same test as a hearing aid dispenser. I have been a dispenser for 3 years and am qualified to care for my patients because I’m an intelligent, caring person who... Read more

Was this review helpful? 10 10

  • May 20, 2013
  • Eye and Ear Care
  • Audible Hearing Aids In The Ear
  • 1
  • 558

My in the ear Audibles cost approximately $5000 and I thought that this company would be safer to deal with than all the quick pitch companies. I think I was wrong. After several adjustments, I became frustrated with settings and stopped wearing them. After several months I decided to give them another try. The right ear aid no longer worked. I then opted to have it repaired. After a few... Read more

Was this review helpful? 5 16
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