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  • Customers like
    • Product itself1
    • Quality of the aids1
    • Whole process1
  • Customers don't like
    • Consumer service3
    • Inadequate product2
    • Product quality2

  • Aug 06
  • Eye and Ear Care
  • Wellington, Florida
  • Audibel Hearing Aids
  • 170
  • REVIEW RATING 4/5

I am so disgusted with Audibel. I purchased a hearing aid from my mother almost a year ago. We've been going to Audibel here in Naples every month or so. Every time we go in there it's always the same. Oh,have to turn up your hearing aid,or she has wax in her ears. While we go to the her dr. it always seems to be OK or just a very very small amount of wax. He removes it, and off to Audibel we go.... Read more

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  • Aug 03
  • Eye and Ear Care
  • Erie, Colorado
  • Audibel Hearing Aids
  • 107
  • REVIEW RATING 3/5

I can't say my individual experience is scientific. But I can say my experience with previous non-Audibel aids makes me wonder about Audibel reliability. Both of my aids ceased to work within three months of each. One under a year; the second just past the one year point. This past spring one of these aids failed again, just under the five year mark. When it returned from the Audibel, I... Read more

Was this review helpful? 0 1

  • Aug 03
  • Eye and Ear Care
  • Leesburg, Florida
  • Audibel Hearing Aids
  • 60
  • REVIEW RATING 3/5

I have had my in the canal audible hearing aids for over 6 years, sound and volume is just fine, no whistle or problem with telephone, my concern is UNDERSTANDING! I would SOOO like to be able to understand what a person is saying. I DOUBT any hearing aid has been able to do that. The Audible company I go to is extremely caring and professional, I receive 3 yearly free check ups and aids... Read more

Was this review helpful? 0 0

  • Jul 30
  • Eye and Ear Care
  • Glendale Heights, Illinois
  • Audibel Hearing Aids
  • 76
  • REVIEW RATING 4/5

I purchased one of the Audibel hearing aid & was told that I would have no trouble getting another when I returned from FL to Mi. Wrong no dealers within 100 miles. So I went to another company & had a hearing test & it was much different than I had at FL. Audibel & was told that my aid was not even programed properly. So I wasted $2200.n I am very upset & hope this message... Read more

Was this review helpful? 0 1

  • Jul 18
  • Health and Beauty
  • Cobleskill, New York
  • Audibel Hearing Aids
  • 146
  • REVIEW RATING 4/5

I've had my audible over the ear hearing aids for about 2 1/2 years. I've had them repaired once when the right ear stopped working completely. Since that repair I've had the same problem occur a second time. I'm glad I purchased a 4 year warranty since these expense units seem to be prone to failure. The problem seems to be in the wire connection at the over the ear piece is separating on the... Read more

Was this review helpful? 1 0

  • Jul 09
  • Eye and Ear Care
  • Mount Pleasant, South Carolina
  • Audibel Hearing Aids
  • 1
  • 1
  • 100
  • REVIEW RATING 4/5

On first visit there was no demonstration of varieties of Audibel hearing aids. No information about types or the way the hearing aid functioned. 93 year old man was not asked what he liked about his old hearing aids. Molds were made and two weeks later he got the Champ model which had a hard earpiece. He was used to a softer earpiece. He was given a remote to change the volume. He has poor... Read more

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  • From mobile
  • Audibel
  • Jul 01
  • by anonymous
  • #659379

I gave my hearing aids to your representative in Lenoir City, TN on June 16. Have heard nothing since. Calls unanswered. Please help. 865-657-9455. Add comment

  • Jun 30
  • Eye and Ear Care
  • Palm Harbor, Florida
  • Audibel Hearing Aids
  • 1
  • 1
  • 213
  • REVIEW RATING 4/5

I have never felt more pressured than I have at this company! They offered a comprehensive hearing exam, however, I was not comfortable during this exam...and was actually able to hear voices in the next room during my entire exam. After the exam, they proceeded to pressure me into buying their product, which I did not appreciate. I have been to more than six of the more prominent hearing aid... Read more

Was this review helpful? 0 0

  • Jun 27
  • Eye and Ear Care
  • Lexington, Kentucky
  • Hearing Aids
  • 162
  • REVIEW RATING 4/5

My husband purchased a pair of hearing aids from Audibel in Lexington, Ky. Even with our appropriate care, the aids had multiple problems and had to be taken back for repair/parts replacement repeatedly. On one occasion, one of the aids quit working the day after it was repaired. People should read all paperwork very, very carefully. Regarding customer service, the person who sold us the aids did... Read more

Was this review helpful? 1 0

  • Jun 15
  • Eye and Ear Care
  • Orem, Utah
  • Hearing Aids
  • 230
  • REVIEW RATING 5/5

I have no complaint against the techs. that have tried to help me. They have been polite and tried hard to help me, but I only get volume and still can't understand conversations, TV and at movies I have to remove the hearing aids because the sound is deafening. I am not a first time wearer of hearing aids, so I know they can be better. I wore hearing aids for 8 years before going to Audibel and... Read more

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