2.2
  • Whole process1 votes
  • Quality of the aids1 votes
  • Quality control1 votes
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  • Feb 11
  • Eye and Ear Care
  • Justice, Oklahoma
  • Hearing Aids
  • 221
  • REVIEW RATING 5/5

I have used Audible for 8 years, purchased 2 sets and with repairs spent around $8000. I have had two aides split in half and one with plastic that splintered to the point I could not longer wear it. First something is wrong with a plastic that is made to insert in the ear if the plastic is so temperamental. The sound is great but the value is just not there. I like my representative but I am... Read more

Was this review helpful? 1 0

  • Jan 30
  • Eye and Ear Care
  • Tampa, Florida
  • Positive Experience
  • 1
  • 1
  • 213
  • REVIEW RATING 4/5

I saw Amy in the Tampa office and I was hesitant about going to get hearing aids since I had heard that all companies where tricky and not trusting but let me tell you. They were wonderful, they encouraged me to bring a family member so that I would feel comfortable about the whole process. They were right, we were explained from beginning to end why we do things, they explained the... Read more

Was this review helpful? 1 4

  • Jan 29
  • Eye and Ear Care
  • Marion County, Florida
  • Positive Experience
  • 81
  • REVIEW RATING 3/5

I bought my hearing aids in Florida but spend 4 months in Michigan. Audie was great and treated me very professionally. Her knowledge and professionalism was wonderful. She has helped me hear my husband and the girls in the bridge club. People only post negative comments, and don't fall for the mean stuff they say. I can even go to the Michigan Audibel and they treat me just as... Read more

Was this review helpful? 0 0

  • Dec 07, 2014
  • Eye and Ear Care
  • Spring Branch, Texas
  • Audible Hearing Aids
  • 2
  • 2
  • 422
  • REVIEW RATING 5/5

I have had my iPhone capable Audibel only a few days, in that short time I have found: 1. It has a complete signal drop during a constant noise like water running, or a vacuum cleaner running, or the road noise while driving rendering it useless. 2. The sound quality is hollow & tinny, this is even after the lengthy computer set up with the audiologist. 3. The right ear battery drains in less... Read more

Was this review helpful? 2 2

  • Dec 07, 2014
  • Eye and Ear Care
  • Spring Branch, Texas
  • Audible Hearing Aids
  • 185
  • REVIEW RATING 5/5

My Audibel iPhone capable hearing aids stink & from the moment I put them on, any constant sound like water running, typical car noise, or a running vacuum cleaner will cause the right ear to short out & go dead. The right ear also drains the battery in less than 24 hours instead of the typical week. Noisy restaurants are a torture chamber, the clinking silverware against plates is louder... Read more

Was this review helpful? 1 0

  • Oct 04, 2014
  • Eye and Ear Care
  • New Port Richey, Florida
  • Hearing Aid Repair
  • 547
  • REVIEW RATING 5/5

My experience was so bad at the Audibel on US19 in Port Richey that not only did they make a mistake on the type of mold I wanted, and they had the audacity to tell me that I wanted it this way, but there was no technician to serve me, so the secretary, who took my hearing aid, BROKE IT while taking the tube off the hook, insisted she didn't break it, started to accuse me of rushing her...... Read more

Was this review helpful? 7 1

  • Aug 10, 2014
  • Eye and Ear Care
  • Money Back Gaurantee
  • 1
  • 1
  • 935
  • REVIEW RATING 5/5

I purchased $6,500.00 hearing aids with a 30 day money back gaurentee.  The company cashed the check before 30 days and low and behold the hearing aids had to be sent back due to a microphone problem right after the 30 days.   The secretary at the hatfield/Berring, NC office is rude.  There is no qualified person in the office on a regular basis that can meet my hearing aid needs.  I am throughly... Read more

Was this review helpful? 14 6

  • Aug 08, 2014
  • Eye and Ear Care
  • Denver, Colorado
  • Defective Hearing Aids
  • 582
  • REVIEW RATING 5/5

My SO bought my aids (two) as a gift for me. Just after the 1-yr warranty (why are such expensive devices warranted for only one year?) ran out, suhprise, suhprise! The right one failed immediately. Took it back and the vendor told me "we can just dummy-up the contract to make it look as if you bought it later, so that the warranty will still be in effect....for a hunnert bucks, cash on the... Read more

Was this review helpful? 2 0

  • Jul 29, 2014
  • Eye and Ear Care
  • Audible Hearing Aids
  • 2
  • 2
  • 933
  • REVIEW RATING 5/5

I purchased a $5,000 + pair of Audibel hearing aids from an Austin, TX dealer and was pleased with the adjustments made for about 3 years,including a 2 year warranty extension. When I relocated to Staten Island, N.Y. I requested that I be given my records and the necessary access code so that I could continue to receive my service in N.Y. I was then told, for the first time, that the code could... Read more

Was this review helpful? 1 0

  • Jun 30, 2014
  • Health and Beauty
  • Zephyrhills, Florida
  • Audible Hearing Aids
  • 1
  • 1
  • 380
  • REVIEW RATING 4/5

The Zephyrhills Florida location lost my mothers $2000 hearing aid. They have had it since April 29, 2014 and it is now June 30, 2014. They said they had to send it away to get fixed and she has not seen it since. Why would it take 2 months to fix. Apparently as I have read other reviews about Audibel they are not doing such a great job. My mother is 78 yrs old and she does not have this kind of... Read more

Was this review helpful? 0 2

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