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  • Customers like
    • Product itself 1
    • Quality of the aids 1
    • Whole process 1
  • Customers don't like
    • Consumer service 4
    • Product quality 3
    • Inadequate product 2

I visited the Audibel office because they were offering a free screening. I was encouraged to try a set of hearing aids for one or two weeks. During that trial period I lost one of the aids. We looked everywhere, but no luck. So I took the other one back. She was going to check to see if their insurance would cover it or if I had to pay for the loss. In the mean time she fitted me with a new set... Read more

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My mother spent $6000 on hearing aids and has been back about 12 times complaining that she cannot hear. The tech at the Leesburg office does not listen and tells her that she is the problem. The aids do not fit her ears and shift so she does not hear. Billy is dismissive to her and seems to be avoiding finding the problem. For the money spent the product and service are far below any... Read more

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  • From mobile
  • Audibel
  • Jan 15
  • #770951

Was watching one of their commercials and it was deliberatly lowering n raising the volume on the commercial what scumbags i also reported them to the FCC n BBB Add comment

I had made several appointments to try several aids. I told Stephanie that I did not want to purchase the aids on several occasions, and she continued to be pushy. I lost one of the aids while in my possession. I contacted her right away After speaking with her "bosses" they would not charge for the one that I lost if I bought a new set. So either way, I was paying. I feel this replacement should... Read more

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My 92 year-old mother went to the office in Inverness, FL to have her hearing aids checked. By the time she got to the parking lot after her appointment, they were making a horrendous beeping noise, which wasn't there before. She went back in and was told they'd have to be sent out. She got them back and they were still making the noise, although it was quieter. She went back again and waited... Read more

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I have a pair of audibel aids that break very often. I have to have them sent back to the factory and am without the aids for weeks every year. They usually costs around $250.00 each for repair. It would be far more convienent for me if the office I bought them from could provide this service. In a state that I live in for about six months a year, there is not an office which requires me to... Read more

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I paid over 5k. And had to have many repairs . I had them for 6 years and only wore them 3 times a week . The company man said I need to get a new set. Forget it.i am going to see other brands and make appointments to see which kind is best for my situation.so I would say note to go to any kind of hearing aid . They had no discount for seniors . Alway have more than one opinion. Too many people... Read more

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Without letting us know the man who sold them to my husband just left town without letting us know and there is not an Audibel dealer nearby. Can't even find out where the man is. My husband has questions about them. What a lousy representative for an instrument for the hard of hearing. The nearest rep is 1 1/2 hours away....I contacted the dealer there and he tried to be helpful but it looks... Read more

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These hearing aides are of poor quality. They have broken 4 times in 1 year. Since I got them they make these digital noises. One sounds like an alarm (of the digital broadcast system) the other a descending tone. Less than a month after getting them one of the hearing continually lowered the volume itself ... I would hear the descending tone. I went in to the office and John said they were... Read more

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  • From mobile
  • Audibel
  • Oct 04, 2015
  • #710603

They pray on older. People. Ale you money 7200. Don't be. Ripped off beware Add comment

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