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  • Customers like
    • Whole process1
    • Quality of the aids1
    • Product itself1
  • Customers don't like
    • Quality control1
    • Inadequate product1
    • Inadequate service1

  • May 11
  • Eye and Ear Care
  • Tampa, Florida
  • Hearing Aids
  • 1
  • 1
  • 58
  • REVIEW RATING 3/5

Someone at my Mom's ALF stepped on her hearing aid and cracked the housing . I took it to the store in Brittin plaza and was told that it could not be repaired. Then I took it to a store called new ear and in less than 5 minutes the owner came out from the back of the store and said ,it should be fine . He said he super glued it and put a new battery in it, no charge. I new I couldn't trust the... Read more

Was this review helpful? 0 1

  • Apr 29
  • Eye and Ear Care
  • Phoenix, Arizona
  • Starkey Ric 13 Hearing Aids
  • 203
  • REVIEW RATING 5/5

May 2014, I purchased Starkey-Audibel RIC13 hearing aids for $6,000.00 at Robillard Hearing Centres. New technology at the time with little available info BUT I am thinking Audibel is made by Starkey and it is my 6th pair of Starkey hearing aids..... February 2015, visiting a different Hearing Centre for maintenance on my Starkey-Audibel hearing aids, I found out that the earmolds were NOT... Read more

Was this review helpful? 1 2

  • Apr 03
  • Eye and Ear Care
  • Brandon, Florida
  • Hearing Aids
  • 356
  • REVIEW RATING 5/5

I was told about Audibel hearing aids and decided to see for myself. I wear aids in both ears and was delighted because they were so small. They're so small that the right one has fallen out twice, but luckily I was able to retrieve it. Last night, when I removed my aids, I discovered I had lost the left one. I've had these aids for approximately one month. When I noted to the dealer that the... Read more

Was this review helpful? 3 0

  • Mar 30
  • Eye and Ear Care
  • Skokie, Illinois
  • Hearing Aids
  • 4
  • 4
  • 375
  • REVIEW RATING 5/5

3/30/2015 To whom it should concern: In early April, 2013, my Mother, Lillian Strezishar, received an advertisement via US Mail promoting Audibel hearing aids. "Wanted, 21 People", "Reward--participants who complete the 30 day hearing aid evaluation will receive ....", "Huge Savings"--these are sales pitches that caught my Mother's attention. Mom was 90 years old at this time. She made an... Read more

Was this review helpful? 3 0

  • Mar 20
  • Eye and Ear Care
  • New Port Richey, Florida
  • Hearing Aids
  • 1
  • 1
  • 219
  • REVIEW RATING 5/5

Cost $5,000. plus another $2,000. repair cost. Never worked properly. After warranty started being told need new ones. Harrassed when having new tubing about buying new ones. No one tells you the repair cost goes up with the age of hearing aids. No posted signs on how long they will last or repair cost. Maker Starkey no help on consumer rights. Repair time varies 1 wk to 1 month. Starkey tells... Read more

Was this review helpful? 2 0

  • Feb 11
  • Eye and Ear Care
  • Justice, Oklahoma
  • Hearing Aids
  • 541
  • REVIEW RATING 5/5

I have used Audible for 8 years, purchased 2 sets and with repairs spent around $8000. I have had two aides split in half and one with plastic that splintered to the point I could not longer wear it. First something is wrong with a plastic that is made to insert in the ear if the plastic is so temperamental. The sound is great but the value is just not there. I like my representative but I am... Read more

Was this review helpful? 4 1

  • Jan 30
  • Eye and Ear Care
  • Tampa, Florida
  • Positive Experience
  • 2
  • 2
  • 499
  • REVIEW RATING 5/5

I saw Amy in the Tampa office and I was hesitant about going to get hearing aids since I had heard that all companies where tricky and not trusting but let me tell you. They were wonderful, they encouraged me to bring a family member so that I would feel comfortable about the whole process. They were right, we were explained from beginning to end why we do things, they explained the... Read more

Was this review helpful? 7 5

  • Jan 29
  • Eye and Ear Care
  • Marion County, Florida
  • Positive Experience
  • 217
  • REVIEW RATING 4/5

I bought my hearing aids in Florida but spend 4 months in Michigan. Audie was great and treated me very professionally. Her knowledge and professionalism was wonderful. She has helped me hear my husband and the girls in the bridge club. People only post negative comments, and don't fall for the mean stuff they say. I can even go to the Michigan Audibel and they treat me just as... Read more

Was this review helpful? 1 0

  • Dec 07, 2014
  • Eye and Ear Care
  • Spring Branch, Texas
  • Audible Hearing Aids
  • 4
  • 4
  • 610
  • REVIEW RATING 5/5

I have had my iPhone capable Audibel only a few days, in that short time I have found: 1. It has a complete signal drop during a constant noise like water running, or a vacuum cleaner running, or the road noise while driving rendering it useless. 2. The sound quality is hollow & tinny, this is even after the lengthy computer set up with the audiologist. 3. The right ear battery drains in less... Read more

Was this review helpful? 2 3

  • Dec 07, 2014
  • Eye and Ear Care
  • Spring Branch, Texas
  • Audible Hearing Aids
  • 282
  • REVIEW RATING 5/5

My Audibel iPhone capable hearing aids stink & from the moment I put them on, any constant sound like water running, typical car noise, or a running vacuum cleaner will cause the right ear to short out & go dead. The right ear also drains the battery in less than 24 hours instead of the typical week. Noisy restaurants are a torture chamber, the clinking silverware against plates is louder... Read more

Was this review helpful? 1 0

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